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Refund Policy applies to the following:

  • Shared Hosting
  • Reseller Hosting
  • VPS Hosting

Refund Policy does not apply to nor are refunds available for the following services:

  • Domain Registration/Renewals/Transfers
  • Dedicated Servers
  • SSL certificates
  • Email Marketing
  • Any third party solution that you buy with Ctrl Square’s reference

Note that the 30 day period ends exactly 30 days from the day on which account was originally activated (not the day the order was placed). It is not valid towards account renewals. This guarantee is VOID if your account violates our service usage guidelines. Setup fees are non-refundable. External services or third party services, such as but not limited to, dedicated IP addresses, installation charges, third party softwares, etc., are non-refundable. All bank charges, applicable taxes and a reasonable processing fee will be deducted while processing any refunds. All Refunds and Reimbursements will take up to 30 Business Days from the date of receipt of the request, to process. The refunds will be made available in the client area.